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Robert Catering Services Tingkat review

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Robert Catering Services Tingkat review

Exceptional 4.6/5 Last 6 months
845 Tingkat reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 28th Apr 2020
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Value
Reviewed on 28th Apr 2020 Verified Purchase
Rice portion not enough if big eater. Overall, dishes portions are good and taste wise are good too. Soups and chickens are our favourite. In fact I find that all the dishes are nice. Better than my previous caterer Only the last day delivery was ... More late, but overall ok. Thank you all.
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Special 8 days Trial Promotion!
Favourite dish: Chicken dishes & Soups
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 6th May 2020
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Reviewed on 6th May 2020 Verified Purchase
Was disappointed with both the quantity and quality of their food. Portion for 2 pax were very little and food were not really nice too, edible but sometimes could be salty or oily.
Special 8 days Trial Promotion!
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 1st May 2020
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  • Tingkat dinner delivery
  • Kim Tian Road
  • 16th Apr 2020
  • 2 Pax
Reviewed on 1st May 2020 Verified Purchase
Robert’s Catering was my 1st Tingkat during the Circuit Breaker (CB). We tried out the the 10days trial for 2 paxs.
1. The liaison person Joanne, was efficient and friendly. She replied to customer’s enquiries promptly and even did follow up ... More after that! Thank you Joanne!
2. The food was delivered at a comfortable timing although the dinner delivery time range is 3-7pm.
3. The packaging was nicely done and no leakages throughout the 10days. I like the fact that even the soup comes with cover though they wrap additional with a film. Some other caters didn’t do that and the soup will turn cold or need to find cover if it’s leave later for another diner to eat.
4. As taste is subjective, but I still wanna compliment Roberts as their menu and taste complimented my likings almost 90% throughout the 10days. Their pricing is also value for money!
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10 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 25th Apr 2020
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Reviewed on 25th Apr 2020 Verified Purchase
The overall service was very bad. From the start, the staff didn’t give me any call but just WhatsApp and yet addressed to the another person. After payment was made, asked for their menu, wrong menu was sent until I clarified with them and did ... More not provide proper customer service. On the first day of food delivery, the food turned out to be very different from the menu. The food portion is very small and food are salty. I would suggest the caterer to rename their food item so that it’s not so misleading. I would suggest them not to offer prawns in their menu since it looked very pathetic. For similar price, I can get better tingkat trial. Worse tingkat ever.
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Special 8 days Trial Promotion!
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 23rd Apr 2020
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Reviewed on 23rd Apr 2020 Verified Purchase
The variety was good given i requested for non spicy, no seafood, no curry, and no fish with bones. Tasty without MSG. Only cons is that the portions are fairly small.
Special 5 days Trial Promotion!
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 30th Apr 2020
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  • Tingkat
  • 15th Apr 2020
  • 3 Pax
Reviewed on 30th Apr 2020 Verified Purchase
Food is generally average and ok except that portion of certain food is small. Some items are countable. Certain items were replaced due to unforseen circumstances.
10 days Trial Package
Favourite dish: prawn dish
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 28th Apr 2020
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Reviewed on 28th Apr 2020 Verified Purchase
Ordered 4 dishes for 4 pax but the quantity of the dishes looked more for 3 pax. However, the dishes arrived warm and fresh. Generally it was good but lack of variety.
10 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 4th May 2020
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Reviewed on 4th May 2020 Verified Purchase
Worth the price, timely and consistent delivery. Taste is acceptable and the menu variety can still be improved. Thanks!
10 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 13th Apr 2020
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Reviewed on 13th Apr 2020 Verified Purchase
First time ordering Tingkat and Robert Catering, the food was nice and recommended. All 4-dishes are our favorite, my family like it. The portion is very generous.
Thank you Roberr catering. *Thumbs Up*
Special 5 days Trial Promotion!
Favourite dish: Vegetables and chicken meat
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 15th May 2020
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  • Weekdays Dinner
  • Pending Road
  • 13th Apr 2020
  • 2 Pax
Reviewed on 15th May 2020 Verified Purchase
Delivery:
On the very 1st day it arrived at 4plus in the afternoon.

2nd day it arrived 5:30pm

3rd/4th day arrived after 6pm

5th day Car Breakdown, call to enquiry and was told driver caught in a TRAFFIC JAM (I didn’t expect during this ... More period there is traffic, not sure if is the driver lying or the operator) will arrive before 7pm and yes it arrive 6:57pm

6th day (Monday) arrived 7:16pm, getting later and later... 7th day ok 6:40pm

8th day (WORST DAY) Told myself to wait till 7pm, wait till 7:10pm still no sign!. Finally they respond at 7:40pm, we decided to ordered Grab Food, although caterer in charge, Joanne agreed to reimburse but ended up my 8yo girl only had her dinner @ 8:30pm!!

For food wise:
I request no chilli, no brinjal/eggplant it still came twice brinjal and 1 sambal on the very first day of delivery. When Toufu/ Toukwa Dishes reached us it already turn sour luckily it only happen once. Otherwise food still acceptable, dishes portion is acceptable for small eater ourselves in fact it can filled up 2 adult when my hub’ is around. For soup, just enough for 1 adult and 1 child’s but also varies in days, some day the container filled up to 3/4 full plus some days it only filled up to 1/2 container plus (Container Ref: 1 pax noodle soup container selling in the food centre).

Rice, not consistent today ok, tomorrow deliver with 3/4 uncooked. Some day rice is a lot some day is less than 1/2.

They are several other minor hiccups in between, no doubt Ms. Joanne try to resolve and eventually she replaced us with 2 dinner but still jeopardise our dinner through out this 20days. I appreciate the thought from this generous lady but the entire experience turn us to lost confident in their catering hence we decided to go with alternate option for extension.

Also to add-on, is not easy to get Joanne through normal calling hence is recommend to use WhatsApp call should there is other diner would like to give a try.
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20 days Trial Package
Favourite dish: Herbal Gravy Chicken (Mid Joint)
First time ordering from merchant: Yes
Will recommend this merchant: No

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