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Robert Catering Services review

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Tingkat
Restaurant
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Robert Catering Services review

Excellent 4.3/5 Last 6 months
1,109 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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3.0 /5
(Verified Purchase)
Reviewed on 4th May 2020
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Value
Reviewed on 4th May 2020 Verified Purchase
This is the 3rd Tingkat Caterer we've tried from Foodline. It's total waste of money. Firstly, met with some mishap on the first day. At about 6+ pm, the dinner did not reach us or did we receive any call from Robert Catering. I called and was told ... More that the driver had an accident but making alternative to deliver. I even offered to collect myself if there's difficulties but was told not necessary, the driver can make it. At about 8 .10 pm, there's no sign of the driver and no one pick up the call. Mind you, we've a 8 year old kid with us. It was later offered with a one-day refund or extension which I think totally not sincere. Since it's the first day, we've to carry on for another 7 days.

The quantity are much lesser than the first two caterer, Savoury and Kim Paradise, both under Neo Group. In term of quality, still edible, nothing to shout about. The ingredients were mostly cheap. We do not have any memory of real fish dishes. Most of the time, we need to add-on additional dish.

Total waste of money and try at your own n risk. There are many other good tingkat caterer out there.
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Favourite dish: That 8 Days Trial
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 30th Apr 2020
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Reviewed on 30th Apr 2020 Verified Purchase
The food is quite nice, except for portion is slightly lesser compared to others i have ordered.
The food doesnt come at consistent time, so i have to on off check to see if food has arrived.
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First time ordering from merchant: Yes
Will recommend this merchant: Probably
2.0 /5
(Verified Purchase)
Reviewed on 1st May 2020
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Reviewed on 1st May 2020 Verified Purchase
Bad service, first day missed my order and second day food served with no rice, and they send again after 30min.
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First time ordering from merchant: Yes
Will recommend this merchant: No
Robert Catering Services from Robert Catering Services responded to this review
Responded on 2nd May 2020 08:56 PM
We apologise for the inconvenience which we had caused on you. Our company had ordered grabfood in compensation for you on the 1st day. Whilst upon receiving the call on the second day, driver had managed to do the recovery within 30mins. Should ... More there be any misunderstanding, we hope that we had clarify it on the day itself and we will work out with the driver so to prevent future happenings. Thank You

Best Regards
Chris
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3.0 /5
(Verified Purchase)
Reviewed on 7th May 2020
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  • Tingkat/ Daily Meals
  • Punggol Central
  • 20th Apr 2020
  • 2 Pax
Reviewed on 7th May 2020 Verified Purchase
The portion and variety are so much lesser than other caterers which we tried for the first 2 weeks of Apr. Very sad to see the food presentation, even kids roll eyes.
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First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 9th May 2020
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Reviewed on 9th May 2020 Verified Purchase
Food portion abit little for 2 pax, taste of food average. Delivery was too early at 3pm+ for dinner
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First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 1st May 2020
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Reviewed on 1st May 2020 Verified Purchase
Day 1 was quite early, received about 5 plus evening but day 2 no show due to vehicle brokedown which we understand.. however will appreciate a call to say late delivery. they did allow me to cancel as the food hasnt reach 7 plus and replace another ... More day. so thumbs up for service recovery! soup has alot of ingredients!
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First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 30th Apr 2020
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Reviewed on 30th Apr 2020 Verified Purchase
The tingkat food is terrible than mixed vegetable rice.
Luckily this is just the trial only.
Will never order any from them.
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First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 30th May 2020
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Reviewed on 30th May 2020 Verified Purchase
Loved the soup most. Overall, the food was not too bad, affordable pricing. Except for a day of missed delivery, service was acceptable.
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First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 30th Apr 2020
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Reviewed on 30th Apr 2020 Verified Purchase
Food is generally good and the portion is great for 2 pax. We order a 4 dishes lunch with no rice and thus cook rice for our meals. However, we noted that on every Tues and Friday, one of the dishes are replaced with noodles. So we end up with our ... More cooked rice and noodles.

It will be good to share or indicate in the menu that on Tues and Friday, a dish will be replaced with noodles.

Delivery is timely except on the first day.
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First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 29th Apr 2020
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Reviewed on 29th Apr 2020 Verified Purchase
Tingkat food was good and healthy. Service was great as well. Would definitely want to order from this caterer again.
Special 5 days Trial Promotion!
First time ordering from merchant: Yes
Will recommend this merchant: Yes

A customer just ordered for 3 pax for 2nd May
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