Hewtop Catering Pte Ltd review

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Client	Event
Corporate	Full buffet for 100 guests on 18 Mar 2025
School	Food catering for 100 guests on 02 Apr 2025
Corporate	Full day seminar (bento/ mini buffet) for 45 guests on 26 Mar 2025

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4.0 /5 (Verified Purchase) Reviewed on 24th Jul 2017 More: Food Service Value Ms Grace family dinner St George S Road 24th Jul 2017 1 Pax

7.30pm deliver & SPICY VEGETABLE (I had INDICATE NO SPICY) Reviewed on 24th Jul 2017 Verified Purchase Please bear with me. This review will be slightly long. If I can I will give No star. I been order kid kitchen for he pass 6-7 months and only STARTED hilltop TODAY 24 July 2017. I though giving my granny (93yr Old) and uncle a change. Transfer ... More money done once I receive the text last week. Today I receive the msg that they had receive the payment with thank so I have what time is the delivery and I was told 3 o 7pm. Wow. 7pm. I told her 7pm is actually pretty late usually max 630pm would be good but no reply. I take it as ok nvm. Shall see how. So. I start calling my granny from 4pm all the way till 7pm more then 10 call and there isn't any delivery yet and no number to call after 6pm! So I was already super mad from 630 to 7pm trying to look for a number but can't find so no choice I had to get her dinner. By the time they finish their dinner the delivery man finally came at about 730pm! By now I already so mad and tell him why are you coming at this timing it's pointless as she had finish her meal! He explain that his car breakdown! HELLO HILLTOP. There is no plan B so your car breakdown all your customer will be die of hunger? Why isn't anyone call to inform! WHY! he can't explain and left! I'm so mad seeing the food and had to bring to my cousin who stay nearby! This probably the bad/worst ideal to change to hilltop. And they person has just reply my whatapp at 7.40pm! Throughout I been sending msg from 6.30pm and 7.40pm then you reply telling my sorry will help me to check tomorrow! Zzzz. As for food. I stated clearly no SPICY FOOD. NO.. old pple can't eat. And I receive SPICY VEGETABLE! Wow! 2nd surprise! Kim's kitchen never did such mistake. First time and will be my LAST time. Service line without a basic manner to inform your customer is a NO! I don't know how you guys think but to me regardless how nice your food I will not give a 2nd chance. Maybe I'm just unlucky. But late and spicy 2 surprise at one go is too much for a Monday night! Thanks HILLTOP. losing one customer is nothing to you I guess! Show less Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: No

3.0 /5 (Verified Purchase) Reviewed on 15th Jul 2017 More: Food Service Value WB Mr Wong Bon Fah Lunch tingkat Jurong East 10th Jul 2017 2 Pax

Never ever order from this caterer! Reviewed on 15th Jul 2017 Verified Purchase 1) Super atrocious service. 2) We were told delivery to our address will be by 1pm latest. It arrived close to 1.30pm every day. 3) Hence, we requested termination after DAY 3, but was told must complete 1 more day which we agreed. THE FOOD ... More NEVER ARRIVED ON DAY 4 which was the last day of the trial. 4) Without prior notice given to us, the so-called replacement food (for DAY 4 which they totally missed) arrived on DAY 5, which we did not know it was coming and had already eaten lunch that day. 5) Throughout the few days, we had such difficulty with getting anyone on the phone; and when we did, they could not give any answers or help us find suitable solutions. And there was NO APOLOGY for missing DAY 4. They had to go and buy food after they finally managed to reach someone from the office on the phone at almost 2pm (calling since 1.30pm) and found out they missed the delivery. 6) The food is really nothing to sing about anyway. I would rate it 2.5 rather than 3 actually. Show less Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 13th Jul 2017 More: Food Service Value Ms Jacqueline Cho Tingkat/ Daily Meals Fernvale Street 5th Jul 2017 1 Pax

Good Portion Reviewed on 13th Jul 2017 Verified Purchase Good Portion Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: Probably

4.0 /5 (Verified Purchase) Reviewed on 25th Jul 2017 More: Food Service Value Ms Wooi Wooi Ng Tingkat/ Daily Meals Telok Blangah Heights 20th Jun 2017 3 Pax

Food is good but seasonal vegetable sometimes not fresh Reviewed on 25th Jul 2017 Verified Purchase Generally food is tasty, sometimes the seasonal vegetable is not fresh with smell. Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: No Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 7th Jul 2017 More: Food Service Value JN Mdm JACLYN NG house tingkat Bedok North Street 2 20th Jun 2017 2 Pax

The taste of the food are good. Reviewed on 7th Jul 2017 Verified Purchase The taste of the food are good. Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 9th Jun 2017 More: Food Service Value Ms Natalie Ng Tingkat/ Daily Meals Telok Blangah Heights 16th May 2017 3 Pax

Nice food but portion less Reviewed on 9th Jun 2017 Verified Purchase Overall food taste very nice but sometimes the portion is less for 3 pax. Would be better if potion is more generous. Will order again. Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Favourite dish: Overall very nice First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 12th Jul 2017 More: Food Service Value Mr Chua Zhi Song Tingkat/ Daily Meals 15th May 2017 1 Pax

Little rice Reviewed on 12th Jul 2017 Verified Purchase The rice is of stingy portion/amount. Please increase the rice as it is not expensive. Thanks. Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: Not too sure

3.0 /5 (Verified Purchase) Reviewed on 19th May 2017 More: Food Service Value Ms Stacy saw Tingkat/ Daily Meals Jurong East 11th May 2017 1 Pax

Food ok only. Reviewed on 19th May 2017 Verified Purchase Tingkat! ... More Show less Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: Not too sure

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