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Brightaste Food Pte Ltd (Previously Shugar Gourmet). review

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Brightaste Food Pte Ltd (Previously Shugar Gourmet). review

Excellent 4.4/5 Last 6 months
394 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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Order from Brightaste Food Pte Ltd (Previously Shugar Gourmet). on FoodLine.sg, and get:
4.0 /5
(Verified Purchase)
Reviewed on 10th Dec 2023
More:
Food
Service
Value
Reviewed on 10th Dec 2023 Verified Purchase
Food not fantastic. Room for improvement. Paper plates insufficient. Have to top up ourselves. Delivery staff is friendly and on time.
Deluxe Asian Buffet Package 11+1 Courses @ $18.9+
Favourite dish: Fried Mee Siam
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 7th Dec 2023
More:
Food
Service
Value
  • Buffet Catering
  • W Jalan Loyang Besar
  • 6th Dec 2023
  • 40 Pax
Reviewed on 7th Dec 2023 Verified Purchase
Bridgetaste Food having friendly and excellent service that solved my doubt. They having professional staff to set up my buffet on my event. We love their curry chicken most that finish up very fast. Will choose their catering again for my coming ... More event.
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Classic Asian Buffet Package 7+1 Courses @ $11+
Favourite dish: Curry Chicken
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 1st Dec 2023
More:
Food
Service
Value
  • Corporate/Company Event
  • Pasir Panjang Road
  • 30th Nov 2023
  • 30 Pax
Reviewed on 1st Dec 2023 Verified Purchase
Foodline (Ms Tracy) very friendly and assist to liaise with the vendor for any changed of food.

The vendor is also very accommodating to change to my request because some items needed to be no pork no egg.

Food portion was just right for the ... More number of pax which is good for no waste.

Delivery guy was very friendly and helpful.
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Premium Asian Buffet Package 9+1 Courses @ $14+
Favourite dish: Mee Siam
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 29th Nov 2023
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Food
Service
Value
Reviewed on 29th Nov 2023 Verified Purchase
The food n service was excellent. the food tags are useful for our guests to know what food they may like to try.
Premium Asian Buffet Package 9+1 Courses @ $14+
Favourite dish: the fragrant cereal prawns
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 10th Nov 2023
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Food
Service
Value
Reviewed on 10th Nov 2023 Verified Purchase
While the taste of the food was generally quite ok & well received and the disposable cutlery were just enough, there were a number of lapses in the services that fell below expectation.

Arrival and Setup
The arrival time was grossly late for ... More about 50 mins to nearly an hour, and by the time the set up was done, it was already around 25 mins past indicated event timing; claimed to be due to traffic jam.
There was no Halal Certificate displayed; some of the guests had to ask and check whether the food is Halal.
One of the tables set up was clearly slated/unbalanced, as a result, the food trays set up on the table were also clearly slated/unbalanced. While the staff assured that it was safe and the food will not topple over, it is potentially a hazard.

Food & Serving Utensils
Fried Cauliflower w Black Fungus & Shrimp: There was no shrimp in the Fried Cauliflower w Black Fungus & Shrimp dish, which is different from what is indicated & shown in the photo in the Foodline listing.
Steamed Mini Soon Kueh w Sweet Sauce: There was no sweet sauce given at all.
The food portions for the dishes were quite small too; some of the dishes had finished before all the attendees had taken the food.
The serving utensils were not totally appropriate though; it was challenging to serve the vegetables with gravy with tongs.

Collection and Clearing Up
The collection & clearing up was about 30 mins later than what was agreed.
As there was still a meeting going on in one of the rooms, I have requested for the staff to try to minimize the noise level, however the request was clearly not heeded/ignored; the staff continued to be quite rough with the food trays, causing a lot of noises.
Furthermore, the staff was careless in the clearing up & pouring away of the leftover food, resulting in spillages of the gravy on the floor; the floor had just been cleaned up & mopped after the event ended, however the floor was dirtied by the staff's careless & irresponsible actions.
Even though the other staff offered to wipe away the spillage briefly with tissue, the floor was still dirty and required another round of cleaning to clean away the grease.

Caterer apologized and offered a voucher as a token of apology after I emailed to give feedback & complain about the catering.
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Supreme Asian Buffet Package 10+1 Courses @ $16.5+
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 15th Nov 2023
More:
Food
Service
Value
  • Corporate/Company Event
  • Marina Boulevard
  • 9th Nov 2023
  • 30 Pax
Reviewed on 15th Nov 2023 Verified Purchase
The food and presentation for me is great. All of the food to me is delicious. the breaded fish with tartar dip and chocolate eclair was the guest favourite. The crew is polite and fast response. The minus is they are 30 mins late when setting up ... More and clean up, and didn't give extra plate, if we order 30, then we will just receive 30. Overall, i would recommend this caterer.
Show less
Premium Asian Buffet Package 9+1 Courses @ $14+
Favourite dish: Breaded Fish and Chocolate Eclair
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 5th Nov 2023
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Food
Service
Value
Reviewed on 5th Nov 2023 Verified Purchase
Food was tasty but unfortunately they could not remove the shell for the prawns. I should have asked for no chilli because it was used for the cereal prawn and bee hoon too. The napkins, plates and cutlery were just nice, so we brought along our own ... More extras just in case.
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Premium Asian Buffet Package 9+1 Courses @ $14+
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 1st Nov 2023
More:
Food
Service
Value
Reviewed on 1st Nov 2023 Verified Purchase
Food was delivered about an hour earlier than my event's start time. So the food was cold towards the end of the evening. Drink was placed on the far edge of the table which for my venue layout, it is not very convenient for guests to reach. ... More Moreover, the dispenser for the drink was loose, so there was drink spillage and trouble to tap the drinks out.

At the end of the evening, wanted to dabao some leftovers, but the caterer already packed everything without us knowing and my guests who wanted to dabao were left disappointed at the wasted food.
Show less
Premium Asian Buffet Package 9+1 Courses @ $14+
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 10th Nov 2023
More:
Food
Service
Value
Reviewed on 10th Nov 2023 Verified Purchase
Delivery was earlier than expected. The buffet setup was done fast and neatly.
The food was good but could be better. The portion was more than enough.
Premium Asian Buffet Package 9+1 Courses @ $14+
Favourite dish: Dessert (Longan)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 26th Sep 2023
More:
Food
Service
Value
  • Baby Full Month
  • Woodlands Street 83
  • 23rd Sep 2023
  • 60 Pax
Reviewed on 26th Sep 2023 Verified Purchase
Food was OK, except that the prawn wasn't that fresh. And delivery timing was not acceptable as they was late for 2hrs.
Premium Asian Buffet Package 9+1 Courses @ $14+
First time ordering from merchant: Yes
Will recommend this merchant: Probably

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